Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for Show only | Search instead for Did you mean:Copy link to clipboard
I have an issue saving pdf files, but not all of them. For some reason, it gives me this error message once in a while : " Can't save: The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
Then I get a blank page, and I lose all the modifications I made on the pdf. I can't save it, and most of the time, I just try to copy and paste everything I added to the document to another copy.
I'm using Adobe acrobat reader dc version 2020.009.20063 on Mac Os.
Crash or freeze , Edit and convert PDFs Community guidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
5 Replies 5 Adobe Employee , /t5/acrobat-discussions/can-t-save-read-only-problem/m-p/11149706#M258054 May 21, 2020 May 21, 2020Copy link to clipboard
Thank you for reaching out to us. Sorry for the inconvenience you are facing.
This might be happening because you are trying to edit and save READ ONLY PDF file. You can make it READ AND WRITE PDF file by using the following steps:
- Right click on PDF file> Get Info> Click the "Sharing & Permissions" drop-down arrow .
- Click the "Read only" option in the Privilege column for the desired user.
- then select "Read & Write and enter an administrator password if required.
- Make sure the "Locked" button is unchecked in General drop down arrow.
Please let us know if you still face the problem after using above steps.
Thanks,
Abhishek Ranjan Singh